At a recent sales meeting I was asked by an SR: What is the greatest obstacle to a successful career in the Sales Department? “It is YOU,” I said without hesitation

Throughout the years we have learned that self motivation is the key to success, in any job. Lack of self motivation is the number one destroyer of careers. This is particularly true in our Sales Department where our representatives have to motivate themselves, day in and day out, to leave the comfort of their home and venture out into the “hostile” world of prospects and clients…or is it?

The answer is in your mind-set. It is a matter of commitment. How committed are you to your career? How has that commitment changed over time?

At the same meeting, during lunch, a conversation took place about the current, most popular TV shows. As one SR was able to describe every TV show out there, another SR made a profound statement. He said: ” I don’t know how you get the time to keep up on all of this.” The room fell into a deafening silence.

I guess if your career seems to be taking a negative turn, but you somehow are able to keep up on all your favorite TV shows, it speaks volumes about your level of commitment. It says that you are not
spending enough time improving your skills and working on bettering your career. if a great career really
matters to you, your actions will show it.

Success equals personal commitment. Successful people are dedicated to learning more and more. They have an insatiable appetite for new materials and tools that will help them to do a better job. Your level of commitment plays a key role in the process of creating a fulfilling career. It is very simple- lack of commitment equals lousy results.

During the past three years we, as a company, have embraced a culture of Continuous Improvement. This couldn’t happen without strong commitment by everyone in all levels of the organization. Continuous improvement requires dedication and a willingness to be guided by objective information. There is no doubt that our Company’s culture is evolving. We have learned that we as a group can change our culture,
because the culture is influenced by us as much as it influences us. Our open-door policy, on all levels of management, has empowered our employees to do what’s right.

Our goal is to do right by our clients and our company; meaning everyone has the power to do their job, to openly speak to another department’s personnel, to help clients, to find a “better solution” when necessary, and so on. Continuous Improvement means constantly making changes and adapting by receiving and using information, and evaluating the effectiveness of these changes.

As changes should never be made in a vacuum, Continuous Improvement is highly dependent on the use of objective information. Only with objective measures can we get a good handle on what is working well and what is not. When we make a change, we can see if it is working well and work with other people to make adjustments. No one will argue with information and numbers that reflect a true picture of success or failure

We are now experiencing the strongest business success we’ve had in the last 5 years. Aside from sales and profit, employee satisfaction surveys indicate the highest job satisfaction and approval rating we’ve had in many years. Thanks to you our strategy seems to be working well.

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